Legal
Privacy Policy
How Alkesh Photography collects, uses, and protects information when you visit this website or make an enquiry.
Who We Are
This website is operated by Alkesh Sondagar, trading as Alkesh Photography, based in Seabrook, Victoria, Australia. If you have any questions about this policy, contact us at thealkesh@gmail.com or by phone at 0481 345 961.
Information We Collect
We may collect the following types of information:
- Contact enquiries: When you submit a form or send an email, we receive your name, email address, phone number, and any details you provide about your event or project.
- Analytics data: With your consent, we use Microsoft Clarity to collect anonymised data about how visitors interact with this website — including mouse movements, clicks, and scroll depth. No personally identifiable information is captured through Clarity.
- Live chat: This website uses Tawk.to to provide a live chat feature. If you initiate a chat, Tawk.to may collect your IP address and the conversation content. See the Tawk.to Privacy Policy for full details.
- Technical data: Standard server and browser information such as IP address, browser type, and pages visited may be captured automatically by our hosting provider.
Cookies
This website uses the following cookies:
- Consent preference: A cookie named
alkesh_consentis stored in your browser to remember whether you accepted or declined analytics cookies. This cookie contains no personal data. - Microsoft Clarity: If you accept analytics cookies, Clarity sets first-party and session cookies to record interaction data. These are only set after you give consent.
- Tawk.to: The live chat widget sets functional cookies to maintain your chat session. These are set automatically when the chat widget loads and are necessary for the chat feature to work.
You can clear cookies at any time through your browser settings. Clearing the alkesh_consent cookie will cause the consent banner to reappear on your next visit.
How We Use Your Information
- To respond to booking enquiries and provide photography services
- To understand how visitors use the website and improve the experience (analytics, with consent only)
- To communicate about your project, booking, or any pre-shoot planning
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
This website integrates the following third-party services that may process data:
- Microsoft Clarity — analytics and session recording. Microsoft Privacy Statement
- Tawk.to — live chat. Tawk.to Privacy Policy
- Google Maps — embedded map in the footer for location reference. Google Privacy Policy
- Instagram, Facebook, Google Business — social links in the footer. Following these links takes you to third-party platforms with their own privacy policies.
Data Retention
Contact enquiry information is retained for as long as necessary to fulfil the booking or respond to your enquiry, and for a reasonable period after project completion. Analytics data collected by Microsoft Clarity is retained according to Microsoft's data retention policies. You can request deletion of your data at any time by contacting us.
Your Rights
Under the Australian Privacy Act 1988 and, where applicable, the EU General Data Protection Regulation (GDPR), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for analytics at any time (clear the
alkesh_consentcookie from your browser) - Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au
To exercise any of these rights, contact us at thealkesh@gmail.com.
Security
We take reasonable steps to protect your information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact
For any privacy-related questions or requests:
- Email: thealkesh@gmail.com
- Phone: 0481 345 961
- Address: 6 Fleming Ave, Seabrook VIC 3028, Australia